Privacy Policy

Information Collection & Usage

Gleamsol Solutions collects personal information when you submit a project inquiry, request a software estimate, or communicate with our engineering team. This information may include your name, email address, phone number, company name, and technical project scope details.

We use this information solely to evaluate project requirements, deliver custom software development services, generate accurate project cost estimates, and maintain professional client communications.

Client Data Security & Confidentiality

We implement strict technical and organizational security controls to safeguard all client data and intellectual property. All communications, project repositories, and technical deliverables are protected under zero-trust authorization policies and non-disclosure agreements (NDAs).

We do not sell, rent, or trade client contact details or proprietary business information to third-party marketing firms under any circumstances.

Cookies & Technical Analytics

Our website uses minimal, non-intrusive cookies and technical session tokens to improve page load speed, preserve active estimator preferences (such as selected currency), and analyze anonymized site traffic metrics to optimize performance.

Third-Party Services & APIs

In delivering custom software engineering solutions, we may integrate reputable cloud infrastructure providers (such as Google Cloud, Stripe, and PHP/MySQL endpoints). Each third-party service provider operates under its own enterprise privacy policy and security compliance standards.

DPDP Compliance & Your Data Rights

In compliance with the Digital Personal Data Protection (DPDP) Act 2023, Gleamsol Solutions processes personal data solely for specified, lawful purposes based on your explicit consent. As a Data Principal, you hold the following statutory rights regarding your personal data:

• Right to Information & Summary: Request a summary of personal data processed by Gleamsol Solutions and the identities of any processing entities.
• Right to Correction & Erasure: Request the correction, updating, or complete deletion of your personal records once the initial project communication or scope evaluation purpose is fulfilled.
• Right to Withdraw Consent: Withdraw your consent for data processing at any time with immediate effect.
• Right to Grievance Redressal: Submit data privacy grievances or concerns directly to our designated Grievance Officer for prompt resolution.

Client IP & Proprietary Rights

Gleamsol Solutions operates under strict mutual Non-Disclosure Agreements (NDAs). All custom source code, database architecture, business logic, design deliverables, and technical documentation developed for clients remain 100% proprietary to the client upon project completion and deployment.

Cloud Encryption & Security SLA

All data transmitted between your browser, our web applications, and underlying cloud infrastructure (such as secure cloud infrastructure and API microservices) is encrypted using TLS 1.3 in transit and AES-256 encryption at rest. Cross-border cloud data routing adheres to international security protocols and zero-trust authentication matrices.